Frequently Asked Questions

Frequently Asked Questions?
Can Red Light Therapy be used with other treatments?
Yes, Red Light Therapy can be used in conjunction with other treatments such as physical therapy, massage, or acupuncture to enhance the therapeutic effect. It is also important to consult with a healthcare professional before using Red Light Therapy if you have any medical conditions or use any medications or medical devices.
Can this hurt my eyes?

While Red Light Therapy is generally considered safe for most people, it is recommended to take precautions to protect the eyes from any potential damage. We suggest wearing appropriate eye protection and avoiding direct eye exposure to the light source. It is not damaging to yours or your pets eyes - so no need to fear if you stare into device (although we wouldn't suggest you need to stare into the light for long to feel uncomfortable, it's almost like looking into the Sun - it will be uncomfortable).

It is also important to consult with a healthcare professional before using Red Light Therapy if you have any medical conditions or use any medications or medical devices.

Can you overdo Red Light Therapy?

There are no set rules on how much light to use. Too much light may damage skin tissue, but too little might not work as well. We suggest using it everyday on area's you want to see improvement - 30 minutes a day per area is the maximum we would recommend.

We always suggest the 'sweet spot' of somewhere between 15-20 minutes per area.

Red Light Therapy is like anything great; consistency over time equals the best results, not just in one single session.

How long will it take to see results from RLT?
The length of time it takes to see results from Red Light Therapy varies depending on the specific condition being treated, as well as the frequency and duration of the treatments. Some people may see improvements after just a few sessions, while others may require several weeks of regular treatments to see significant results.
Is Red Light Therapy safe?
Absolutely! Red Light Therapy is a non-invasive treatment and has been shown to be very low-risk in over 40+ years of clinical trials. Red Light Therapy when used as directed is safe. The light wavelengths used in Red Light Therapy are non-ionizing and do not carry the same risks associated with ultraviolet radiation (such as sunburn or skin cancer).
What are the benefits of Red Light Therapy?

Red Light Therapy can provide a wide range of benefits, including:

  • Reducing the appearance of fine lines and wrinkles
  • Improving skin tone and texture
  • Accelerating the healing of acne and other skin-related conditions
  • Reducing redness and inflammation
  • Boosting collagen production for firmer, more youthful-looking skin
  • Promoting muscle and joint recovery
  • Improving sleep and circulation
  • Reducing pain and inflammation

And many more benefits here... learn more

What is the difference between Red Light and Near-infrared Light? Do your devices contain both?

Yes, all our devices have both red and near infrared(nir) wavelengths.

Red Light (600nm-800nm)
Red light is absorbed mostly through the skin tissue. It is commonly used to improve skin health, promote healing, and stimulate collagen production. This benefits skin texture and tone, smoothing fine wrinkles and generally rejuvenating the appearance of the skin. It penetrates the skin to a depth of about 5-6 millimeters. This wavelength is commonly used in Red Light Therapy for skin-related issues, such as reducing wrinkles and improving skin texture.

Near-Infrared Light (800nm-1000nm)
Near-infrared light wavelength is invisible to the naked eye and penetrates deeper into the cells. It is used to assist with healing deep wounds, muscle aches, nerve injuries, or joint pain. It penetrates the skin to a depth of about 20-30 millimeters. This wavelength is commonly used in Red Light Therapy for deeper tissue-related issues, such as reducing inflammation and relieving pain in muscles and joints.

Desired Recommended (Combination of both wavelengths)
By using a Red Light Therapy device that uses a combination of both wavelengths, you can experience enhanced benefits of both types of light therapy. This can lead to a more comprehensive treatment that improves the superficial and deeper layers of the body. Some studies suggest that combining different wavelengths of light can have a synergistic effect, known as the "photochemical effect," which occurs when different wavelengths of light work together to enhance cellular energy production and promote healing in the body.

Orders & Shipping
Do you ship outside of Australia?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

How long will it take to receive my order?
Typically orders are shipped within 3-5 business days and orders are usually received within the same week. We do our best to deliver it promptly for you and we send out tracking information with your order.
I never got my order, what do I do?
Please make sure you tracked your order from our Tracking page. Or email support@desiredlights.com for help with this issue
Is it safe to use my credit/debit card at this website?
We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using the industry-standard encryption technology.
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For further assistance with your query, contact us at support@desiredlights.com